General guidelines
Involve a diverse group of people in the creative process
Background:
Writing, editing, and communicating information are inherently interpersonal activities. Collaboration is vital because no one person can realistically assume all perspectives when writing or editing. and can prevent mistakes that alienate the audience, such as using biased language or images that perpetuate stereotypes (see 鈥淪tereotypes in images鈥�). Theories about why diverse teams are more effective include that they are more, particularly when. For all these reasons, people who bring new perspectives are valuable on a creative team. Assembling a diverse team is not always easy or fast, but the alternative is reinforcing areas of unawareness on a team.
Because of the value of diversity and long-standing inequities that have resulted in a lack of diversity at many organizations, sometimes the , which can overburden those people. Another problem is when people from an underrepresented group get added to a team only for the appearance of diversity and aren鈥檛 given any real power or support. This is unfair, doesn鈥檛 treat people as true team members, and can make people feel like representatives of a marginalized group.
Recommendation:
Whenever possible, strive for a team of collaborators that reflects diverse perspectives and lived experiences regarding gender, race and ethnicity, age, and geographic location, among other factors. At the same time, do not make assumptions about people鈥檚 characteristics. If the group of people on a project is not diverse, add people with different experiences or identities than those represented on the project team, and give all members real power and support. Treat team members as important, complex people who do not speak for all members of their race, gender, age, or other characteristic.听
Do not rely on the same person every time a topic relating to a group they belong to arises, and avoid asking for someone鈥檚 opinion only about their identity. Recognize them as bringing value beyond providing an unrepresented perspective. When asking for someone鈥檚 help in an employment or workplace context, recognize their contribution and for the value added. In a volunteering context, acknowledge their contributions.
Especially when writing about a group that is not represented on your writing and editing teams, consider consulting or hiring a sensitivity reader who does represent that group. Sensitivity readers are additional editors whose primary or only focus is to spot and root out biased or alienating language or notions. A trained sensitivity reader can also be adept at doing this work for materials that aren鈥檛 related to the reader鈥檚 personal identities.
Be appropriately specific
Background:
Using a single label for a large, diverse group ignores differences between individuals in that group. In contrast, naming smaller, specific groups can be powerful, especially when those groups feel invisible. For example, Native Americans belong to distinct nations with their own cultures. Naming a specific nation when possible is generally preferred to using 鈥淣ative Americans鈥� as a broad group. But sometimes it is necessary to group people together to discuss general differences, such as access for nondisabled people versus people with disabilities. In addition, being inappropriately specific may exclude people. For example, referring only to women when discussing childbirth excludes people of other genders who can give birth.
When it is necessary to discuss a large group, it is important to use language that recognizes the diversity within the group. Using the word 鈥渃ommunity鈥� for people who aren鈥檛 personally connected but share an identity could imply that they are monolithic or like minded. For example, saying that 鈥渢he Latin American community stands with the Democratic Party鈥� hides differences in that group that greatly depend on people鈥檚 geographic location and country of origin. On the other hand, referring to a group as a community can be unifying and highlight common struggles that many group members face, like 鈥淲e want to make classrooms that are accessible to the Deaf community.鈥� In a , David M. Chavis and Kien Lee of the equity-centered research and development firm Community Science write, 鈥淢embers of a community have a sense of trust, belonging, safety, and caring for each other. They have an individual and collective sense that they can, as part of that community, influence their environments and each other.鈥�
Recommendation:
In general, be as specific as possible about the people you鈥檙e referring to while being accurate. If you categorize many disparate groups together, consider whether you can name them all instead of using a single label.
Notice whether words that group people together, like 鈥渃ommunity,鈥� erase individual differences and imply homogeneity or whether they highlight common issues faced by members of a group. Generally, it鈥檚 better to use a plural noun for large groups in which the individuals do not have personal connections to one another.听
Examples:
Use:
Black, Hispanic, and Asian听students reacted positively.
Avoid:
Students of color听谤别补肠迟别诲
Use:
鈥淴enophobic rhetoric and scapegoating of Asian communities, including Muslim and Sikh communities, can make us more vulnerable to gun violence鈥� ().
Avoid:
the Asian community 听
Use:
"The majority of Latino voters believe women should have the right to make their own decisions about having a[n] abortion" ().
Avoid:
The Latino community believes
Avoid labeling people by a characteristic
Background:
Labeling people by a characteristic ignores other important dimensions of their identities and reduces people to labels, robbing them of personhood. One way that labels appear is with 鈥渢he鈥� plus an adjective, as in 鈥渢he poor.鈥� Another form of label is a plural adjective, as in 鈥渄iabetics.鈥�
A third way that labels appear is in the use of abbreviations for people. In the book The Power of Talk: How Words Change Our Lives, professors Felecia Briscoe, Gilberto Arriaza, and Rosemary C. Henze argue that abbreviations for people add abstraction and distance between communicator and subject and turn people into objects. 鈥淭he abstraction achieved through using acronyms both normalizes and seems to simplify a complex issue,鈥� they write. Another problem with abbreviations is that they can homogenize a diverse group. For example, the acronym 鈥渟eeks to include and represent an outsized group of people hailing from or having roots in the largest continent on Earth, a region that includes nearly 50 countries,鈥� reporter Yi-Jin Yu says in a . See also 鈥淏e appropriately specific.鈥�
In addition, Oxfam鈥檚 points out that the abbreviation 鈥淰AWG鈥� for 鈥渧iolence against women and girls鈥� is problematic 鈥渂ecause reducing the problem to an acronym can be considered to be trivializing a serious and traumatic issue.鈥�
听
Recommendation:
In general, do not use the format 鈥渢he [adjective],鈥� 鈥渁(n) [adjective],鈥� or 鈥淸plural adjective]鈥� when referring to characteristics of people. Instead, use adjectives with nouns. Also, whenever possible, spell out terms for groups of people instead of using abbreviations.
Examples:
Use:
older people (also see "Ageist language and stereotypes")
Avoid:
the elderly
Use:
autistic children (also see 鈥淧eople-first language and identity-first language鈥�)
Avoid:
the autistics
Use:
Black people
Avoid:
the Blacks
Use:
鈥淭he company adopts equitable and fair recruitment, hiring, retention, and advancement practices that facilitate employment opportunities and growth for historically excluded groups鈥攊ncluding people of color, formerly incarcerated people, immigrants, people with disabilities, and young people鈥攔esulting in a representatively diverse workforce at all levels鈥� ().
Avoid:
for historically underrepresented groups (HUGs)
Ask people how they want to be described, and respect that language
Background:
Language is powerful, and the ability to choose the way to describe oneself is empowering. Often, privileged people create names for members of different groups to exclude them and deprive them of rights. When people of a marginalized group choose their own names and terms, they reclaim some amount of power. For example, some people have turned what were once slurs into self-affirming terms.
Accuracy requires using the language that people want you to use when describing them.
Sometimes, as when talking about groups in general rather than specific individuals, it鈥檚 not possible to ask people how they want to be described. The National Center on Disability and Journalism鈥檚 recommends, 鈥淚f the source is not available or unable to communicate, ask a trusted family member, advocate, medical professional or relevant organization that represents people with disabilities.鈥� But it鈥檚 essential to ensure the organization truly advocates for the people you鈥檙e writing about. The Center for Disability Rights鈥� explains, 鈥淛ust because an organization claims to represent disabled people, that does not mean disabled people are actually included.鈥� In addition, 鈥淛ust because an organization is run by disabled people does not mean that accurately represents the Disability Community, either.鈥� A similar problem occurs in language on body size. Organizations predicated on preventing or treating 鈥渙besity,鈥� a medicalized term for higher-weight people, advocate for person-first language using the term 鈥渙besity鈥� or 鈥渙verweight.鈥� But fat activists oppose this wording. And studies on preferred language of higher-weight people often involve people who view their weight as a problem, so the results of the studies are not generalizable.听See also 鈥淗ow to mention weight.鈥� 听
Recommendation:
When writing about someone鈥檚 race, ethnicity, gender identity, health, age, or other characteristic, . Then use that language. When it鈥檚 not possible to ask an individual or group, use the language recommended by organizations that advocate for the identity you鈥檙e trying to describe. For example, if you are unable to determine the language that a group of people with a specific disability wants to use, look at the language that organizations representing people with that disability use. Although preferences within groups vary, using terms that advocacy organizations promote is acceptable when individual preferences can鈥檛 be ascertained. But use caution when choosing the organization to use as a source; avoid choosing ones that aren鈥檛 led by people they aim to serve.
Terms that this guide says to avoid can be retained in official names of organizations and programs. When they appear in a quote, consider whether the quote is necessary and the benefit versus harm of keeping that term in your content. If retaining the wording would cause more harm, then paraphrase.
Example:
Use:
His goal with the research was to help people with the disease be pain-free, he says. (Paraphrasing and specifying the person鈥檚 goal are more inclusive.)
Avoid:
鈥淢y goal with the research was to help people with the disease live normal, healthy lives,鈥� he says. (鈥淣ormal鈥� is subjective and demeaning when used as a contrast to people with a disease, disorder, or other health condition.)
When to include personal information
Background:
Mentioning personal information signals to the audience that there is a reason for doing so鈥攖hat the information gives necessary background, for example. But when this information, such as a personal characteristic, is shared for only some people and not others and only in some contexts, bias may appear. For example, if you say, 鈥淴X, a Black scientist鈥� but not mention the races of other people, you are implying that being Black is different or unusual and should thus be noted to the reader. But in a piece about the experiences of Black scientists, it may be appropriate to note that someone is Black.
Recommendation:
Mention personal information such as gender, race, or disability only when relevant. When personal information is important to mention, write sensitively and respectfully. When deciding whether to include someone鈥檚 race, gender, disability, or other aspect of their identity, ask what that information will add and how it will help the reader understand the content. If you are tempted to name a characteristic like race for one person but not another, question why. Also see 鈥淲hen and how to mention age,鈥� "When to mention body size,鈥� 鈥淲hen and how to mention someone鈥檚 health,鈥� and 鈥淲hen and how to refer to socioeconomic status groups.鈥�
Recognize words that assume a cultural norm
Background:
Unconscious biases may emerge in writing. Failing to consider possible biases and how they appear in your content may unintentionally ostracize people who don鈥檛 share your background鈥攖he combination of factors that have contributed to your point of view.
Many terms in English were made from a Europe- or US-centric viewpoint, such as 鈥淣ear East,鈥� 鈥淢iddle East,鈥� and 鈥淔ar East.鈥� In addition to the actual words used, the format of the words can indicate the communicator's viewpoint.
Many style books for English communicators recommend italicizing words that are not in an English-language dictionary so that readers don't think the words are typos. But for a couple of decades, some fiction authors have intentionally ignored that guidance, saying that italicizing non-English words can ostracize cultures by . In a , writer Thu-Huong Ha says some authors think italicization doesn鈥檛 aid reader understanding much, can alienate readers who speak the other language, or can distance the author from those readers, whom the author often identifies with. Some authors say italics .
More recently, food writers have questioned whether to italicize non-English terms in articles and recipes. In 2020, the , in part because that special formatting seemed to exoticize other cultures rather than aid comprehension and because much of its readership speaks languages other than English.
Recommendation:
Examine your language and the way you describe things to identify potential biases. For example, the words 鈥渇oreign,鈥� and mean different things depending on who you are; it is generally better to be specific. Notice when your language assumes a country-specific framework, and question whether that is appropriate for your content. For example, June through September is not summer for the entire world, so it may be clearer to use months instead of seasons when referring to a time period. Identify whether descriptions will be clear to most people in your audience or whether they assume a certain cultural background. For example, if you compare the shape of something to a football, that could mean something different for people in Europe than for people in the US.
When considering whether to italicize a non-English word, ask, Are you italicizing any other words in your text, and why? Who is your audience? Would that audience be confused if a term weren鈥檛 italicized? If you do not suspect there would be confusion, omit the italics. If the term seems uncommon in English and you think your audience won鈥檛 recognize it, consider briefly defining it in the text rather than italicizing it.
Examples:
Use:
students from outside the US
Avoid:
foreign students
Use:
Join us for lunch, where we will be sampling a range of international foods.
Avoid:
ethnic foods
Use:
Researchers created a sensor about the size of a bottle cap.
Avoid:
size of a nickel
Use:
鈥淭he new plant will be similar to Toray facilities in California, Japan, and China.鈥� ().
Avoid:
California and the Far East
Use:
鈥�Shari鈥攖he seasoned rice for sushi鈥攊s slightly chewy, or even al dente鈥� ().
Avoid:
Shari is slightly chewy
When to use "diverse"
Background:
鈥淒iverse鈥� means differing from one another or having different elements. A group can be diverse with respect to race, ethnicity, gender, sexuality, age, ability, occupation, nationality, and immigration status, among other factors. Some people mistakenly use 鈥渄iverse鈥� to refer to a group that includes underrepresented people or people from a nondominant group. For example, while it may be notable in a certain context to see a group composed entirely of women, that group would not be diverse in terms of gender.
In most cases, a singular noun isn't diverse unless it contains multiple parts that can differ from one another. For example, a population can be diverse because it contains people who differ from one another. But a person or image usually isn't diverse, because neither contains distinct elements that vary.
Recommendation:
Use 鈥渄iverse鈥� when referring to something that contains unlike elements or to things or people that differ from one another. Do not use it for an individual, and do not use it as a euphemism for 鈥渃omposed of members of a usually underrepresented group鈥� or 鈥渘ot the dominant group.鈥� If it is not clear from the context, define the kind of diversity you鈥檙e referring to. For a walk-through of when to use "diverse," see .
Examples:
Use:
We strive for a diverse pool of candidates.
Avoid:
a diverse candidate
Use:
The article had a photo at the top showing racially diverse laboratory staff.
Avoid:
a diverse image
Use:
The coalition of women professors was racially diverse.
Avoid:
was diverse
General resources
For more guidance on inclusive language, see the resources below. Also see resources listed at the end of each chapter for resources specific to certain topics.
- American Medical Association and Association of American Medical Colleges Center for Health Justice. 2021.
- American Psychological Association. . APA Style. August 2019.
- American Psychological Association. . 2021.
- Coalition for Diversity and Inclusion in Scholarly Communications. . Oct. 20, 2022.
- Counseling@Northwestern. . Northwestern University. Oct. 16, 2019.
- Frey, Tracy, and Roxanne K. Young. Section 11.12 in AMA Manual of Style, 11th ed., edited by AMA Manual of Style Committee. New York: Oxford University Press, 2020.
- Global Press Journal. .听
- Kanigel, Rachele, ed. .听
- Kapitan, Alex. (blog).听
- Kapitan, Alex. Radical Copyeditor (blog). Feb. 23, 2022.
- Mac, Tatiana. .
- Maggio, Rosalie. . Oct. 13, 2021.
- Nee, Julia, and Genevieve Macfarlane Smith. Center for Equity, Gender, and Leadership, University of California, Berkeley, Haas School of Business.
- Seattle Times Diversity and Inclusion Task Force. .
- Shelley, Crystal. . 2021.
- Shelley, Crystal. (blog).
- Simon Fraser University. Student Learning Commons. Last modified Jan. 19, 2022.
- .
- Think Tank for Inclusion and Equity.
- Thomas, Hanna, and Anna Hirsch. . Sum of Us: 2016.
- Vox Media. . 2022.
- Yin, Karen. .