General
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In what time zone will the meeting be held in San Diego, CA?
Pacific Time (PT) (UTC -7)
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When can I pick up my badge once onsite?
Badge pickup will be available at multiple locations including the Convention Center, and the Governance hotel. Stay tuned for the dates and times.
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Will shuttle bus service be provided?
Shuttle service will be limited as most hotels are within walking distance of the San Diego Convention Center. A PDF campus map will be available.
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Will childcare be available onsite?
Yes, childcare will be offered onsite at ACS Spring 2025. Childcare registration will open in January 2025.
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Can I see or search all of the sessions/programming and do any scheduling?
The full meeting program will be available on January 10, 2025. There will be filtering capabilities to find programming by division, date, session type, symposia, location, as well as keyword search, to build your schedule.
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Where can I find current session information?
From technical sessions, career development, networking, student programming and more, ACS Spring 2025 has something for everyone! More information on sessions will be available in January 2025.
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What will the Expo at ACS Spring 2025 in San Diego offer?
The Expo will take place at the San Diego Convention Center in Halls D-E. Attendees will have the opportunity to explore cutting-edge products, services, and solutions from leading companies and organizations. With a focus on face-to-face interaction, the Expo will also provide valuable networking opportunities allowing you to connect with key contacts, discover new partnerships, and stay ahead of industry trends.
Sponsor opportunities are available to groups and companies, additional information will be available. Exhibitors and sponsors can contact: exhibit@acs.org for questions or assistance.
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How do you obtain a certificate of attendance?
Certificates of Attendance will be immediately available online after completing the ACS Spring 2025 Meeting Survey. A link to the certificate will be provided in your survey confirmation with further instructions. Attendees who complete an ACS Spring 2025 Meeting survey onsite will be eligible to receive a free ACS Spring 2025 t-shirt at the ACS Info Booth located in the main information booth (Lobby D). T-shirt supplies are limited. In addition, gift card drawings will be held for completed post-event meeting surveys. Your feedback is valuable!
Registration
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Will registration be required?
Yes. All attendees and presenters are required to register to access technical sessions and events, whether virtual or in-person . Badges are required for access to ACS programming and hosted events. Your ACS ID is required to register. If you are new to ACS, you can create an ACS ID.
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Who can I contact if I have ACS ID or log-in issues?
Please contact Membership Services at:聽service@acs.org聽for assistance with logging in with your ACS ID.
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What鈥檚 included in my ACS Spring 2025 registration fee?
As a registered attendee you鈥檒l have full access to a variety of in-person meeting content and events while in San Diego. Meeting access includes Keynote Events, Technical Programming oral and poster sessions, Career Events, Presidential Events, Governance Activities, ACS Connect Happy Hour, and the Expo. ACS Spring 2025 registration also includes access to the ACS Spring 2025 Digital Meeting which includes real-time/live virtual sessions, from around the globe, to include the Global Virtual Symposia. Attendees participating in San Diego are responsible for their own meals.
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What鈥檚 included in my ACS Spring 2025 Digital Meeting registration (virtual-only access)?
ACS Spring 2025 Digital Meeting (virtual-only) attendees are able to access all virtual sessions designated as virtual-only, including the Global Virtual Symposia, Virtual Graduate Student Symposia (China),Asia-Pac, professional development sessions and others. Visit聽Ways to Attend聽for more information.
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Can I change my registration type from in-person to ACS Spring 2025 Digital Meeting (virtual only)?
Yes, you may modify/change your registration at any time without penalty. To modify your registration, contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (ET) at 508-743-0192 or email acs@maritz.com.
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Will I receive my badge in the mail?
No. All in-person attendees should pick up their registration credentials and tickets at one of the badge pick-up locations.聽
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Can I register onsite and what payment options are accepted?
Yes. However, payments can only be made via credit card. Cash or checks will not be accepted for onsite registration.
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What is the Cancellation Policy?
You can cancel your existing registration and social events or request a refund before the meeting in accordance with the ACS Registration Cancellation Policy. All refunds are issued via the same method used for payment. Refunds are processed within 30 days after the conclusion of the meeting. By adhering to the following cancellation procedures, registration cancellations received by Februrary 24, 2025, are entitled to a full refund, less $150 administrative fee. Review our full cancellation policy
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What is the Badge Sharing and Reprint Policy?
Badge sharing, splitting, or reprints made outside of the official ACS registration system are strictly prohibited. Any attendee found in violation of this policy will be removed from the convention center, and all badges will be revoked. The following fees will be charged for badge reprints: $25 for a second reprint, $50 for a third reprint, and $100 for any additional reprints.聽
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Who do I contact if I need support during the online registration process?
Please contact our customer service department at 508-743-0192 or acs@maritz.com聽for assistance with registration.
Customer Service representatives are available Monday through Friday, except holidays, from 8:30 AM to 5:00 PM ET.
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Is there a mobile app?聽
Yes, there is a mobile app. Visit the Mobile App page to learn more about how to use it and how to downlaod it onto your mobile devise.聽
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Who can I contact if I have issues logging into the mobile app?
For issues regarding the mobile app, please send an email to ACSmeetingfeedback@acs.org.
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I live in San Diego, and I鈥檝e registered for ACS Spring 2025 Digital Meeting (virtual access only). If I want to go to the convention center to listen to other people talk, is that okay?
You must be registered and be issued a badge as an in-person attendee to access the in-person events in San Diego. You would need to modify/change your registration, which you can do at any time without penalty. To modify your registration, contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (ET) at 508-743-0192 or email acs@maritz.com. Once onsite you can also go to our attendee registration area for assistance.
ACS Spring 2025 Digital Meeting virtual platform
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How do I change my name or email address in the virtual platform?
You'll need to change your contact information in your聽ACS ID account聽first, then log into the virtual platform to refresh your information. To change your name, you must contact contact our Member Services team at service@acs.org聽or call 800-333-9511 (614-447-3776).聽
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What will I use to log into the ACS Spring 2025 Digital Meeting virtual platform for the meeting?
You will use the same ACS ID and password you used to register for the meeting. If you have registered and have trouble logging in to the platform, please contact our member Services team at service@acs.org聽or call 800-333-9511 (614-447-3776) for immediate assistance.
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What are the preferred browsers for the meeting platform?
聽Google Chrome, Mozilla Firefox, and Safari
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Will ACS Spring 2025 in-person sessions be broadcast online for virtual participants to view?
In-person sessions will not be broadcast for virtual presenters and attendees to participate with the exception of selected keynote events. These sessions are denoted in the virtual platform as keynote-hybrid sessions.
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Will the ACS Spring 2025 Digital Meeting offer virtual poster sessions for participants to view?
Virtual poster sessions will not be available as part of the ACS Spring 2025 Digital Meeting. In-person sessions will not be broadcast for virtual presenters and attendees to participate with the exception of select keynote events. These sessions are denoted in the virtual platform as keynote-hybrid sessions.
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How will questions be managed in the ACS Spring 2025 Digital Meeting (virtual sessions)?
Questions should be submitted via chat. The session presider will select questions from the chat to ask the presenter.
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How do I manage time zones for the ACS Spring 2025 Digital Meeting?
The time zone for the virtual platform will automatically be set to Pacific Time. Upon log-in a pop-up message will display inquiring if the attendee wants to adjust their time zone settings for the meeting.